Connect chisel and Freshservice to Build Intelligent Automations

Choose a Trigger

chisel

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of chisel and Freshservice

Enable Integrations or automations with these events of chisel and Freshservice

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for chisel

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Frequently Asked Questions

How do I start an integration between chisel and Freshservice?

To start, connect both your chisel and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in chisel triggers actions in Freshservice (or vice versa).

Can we customize how data from chisel is recorded in Freshservice?

Absolutely. You can customize how chisel data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between chisel and Freshservice?

The data sync between chisel and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from chisel to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between chisel and Freshservice?

Yes, you can set conditional logic to control the flow of data between chisel and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.