Connect cinc and Freshservice to Build Intelligent Automations

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cinc

When this happens...

Choose an Action

Freshservice

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Enable Integrations or automations with these events of cinc and Freshservice

Enable Integrations or automations with these events of cinc and Freshservice

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

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Frequently Asked Questions

How do I start an integration between cinc and Freshservice?

To start, connect both your cinc and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in cinc triggers actions in Freshservice (or vice versa).

Can we customize how data from cinc is recorded in Freshservice?

Absolutely. You can customize how cinc data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between cinc and Freshservice?

The data sync between cinc and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from cinc to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between cinc and Freshservice?

Yes, you can set conditional logic to control the flow of data between cinc and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

cinc

About cinc

CINC is a CRM for top-producing real estate brokers and agents, providing an integrated buyer lead generation and management solution.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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