
When this happens...
New Product Insight Generated

Automatically do this!
Update Known Contact
Create or Update Contact From External
Find User by End User Id
Find User by Anonymous Id
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new product insight is generated
Action is the task that follows automatically within your ClosedLoop AI integrations.
Send customer feedback to extract product insights.
Updates an existing contact.
Creates or updates a contact.
Lookup User information by their end user id.
Lookup data for an existing user by their anonymous id.

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To start, connect both your ClosedLoop AI and Drift accounts to viaSocket. Once connected, you can set up a workflow where an event in ClosedLoop AI triggers actions in Drift (or vice versa).
Absolutely. You can customize how ClosedLoop AI data is recorded in Drift. This includes choosing which data fields go into which fields of Drift, setting up custom formats, and filtering out unwanted information.
The data sync between ClosedLoop AI and Drift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ClosedLoop AI and Drift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ClosedLoop AI offers advanced AI solutions tailored for healthcare analytics, enabling organizations to leverage data-driven insights for improved patient outcomes and operational efficiency.
Learn MoreDrift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
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