Connect cloudtalk and Helpcrunch to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between cloudtalk and Helpcrunch?

To start, connect both your cloudtalk and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in cloudtalk triggers actions in Helpcrunch (or vice versa).

Can we customize how data from cloudtalk is recorded in Helpcrunch?

Absolutely. You can customize how cloudtalk data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between cloudtalk and Helpcrunch?

The data sync between cloudtalk and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from cloudtalk to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between cloudtalk and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between cloudtalk and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

cloudtalk

About cloudtalk

CloudTalk help modern sales and customer service teams provide better phone support and close more deals.

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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