Connect cloudtalk and Rootly to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between cloudtalk and Rootly?

To start, connect both your cloudtalk and Rootly accounts to viaSocket. Once connected, you can set up a workflow where an event in cloudtalk triggers actions in Rootly (or vice versa).

Can we customize how data from cloudtalk is recorded in Rootly?

Absolutely. You can customize how cloudtalk data is recorded in Rootly. This includes choosing which data fields go into which fields of Rootly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between cloudtalk and Rootly?

The data sync between cloudtalk and Rootly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from cloudtalk to Rootly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between cloudtalk and Rootly?

Yes, you can set conditional logic to control the flow of data between cloudtalk and Rootly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

cloudtalk

About cloudtalk

CloudTalk help modern sales and customer service teams provide better phone support and close more deals.

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Rootly

About Rootly

Rootly is an incident management platform that helps teams efficiently respond to and resolve incidents. It offers features like automation, incident tracking, and real-time collaboration to improve the incident response process.

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