Connect Cognito Forms and Tawk.to to Build Intelligent Automations

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Cognito Forms

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for Cognito Forms

Do thisActions

Action is the task that follows automatically within your Cognito Forms integrations.

List forms

List forms

Get a list of all forms in your Cognito Forms account.

Create form entry

Create form entry

Create a new submission in the selected Cognito Form to save the respondent's details.

Delete entry

Delete entry

Delete an entry from Cognito Forms.

Get Document

Get Document

Retrieve the document created from a Cognito Forms entry so you can save or share it.

Get form entry

Get form entry

Retrieve a single entry from a Cognito form to view its submitted responses.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

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Frequently Asked Questions

How do I start an integration between Cognito Forms and Tawk.to?

To start, connect both your Cognito Forms and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Cognito Forms triggers actions in Tawk.to (or vice versa).

Can we customize how data from Cognito Forms is recorded in Tawk.to?

Absolutely. You can customize how Cognito Forms data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Cognito Forms and Tawk.to?

The data sync between Cognito Forms and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Cognito Forms to Tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Cognito Forms and Tawk.to?

Yes, you can set conditional logic to control the flow of data between Cognito Forms and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Cognito Forms

About Cognito Forms

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

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Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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