Integrate Common Room with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Activity From Third Party Source to Common Room when New Feedback from Userback
Add Contact From Third Party Source in Commonroom when New Feedback from Userback
List Contact Custom Fields from Common Room when New Feedback from Userback
List Activity Types from Common Room when New Feedback from Userback
List Segments from Common Room when New Feedback from Userback
Start from a real workflow other teams are already running.
Common Room
When this happens...
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
Add Activity From Third Party Source to Common Room when New Feedback from Userback
Use this flowAdd Contact From Third Party Source in Commonroom when New Feedback from Userback
Use this flowList Contact Custom Fields from Common Room when New Feedback from Userback
Use this flowList Activity Types from Common Room when New Feedback from Userback
Use this flowList Segments from Common Room when New Feedback from Userback
Use this flowList Tags from Common Room when New Feedback from Userback
Use this flowEverything you can automate between Common Room and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Common Room integrations.
Adds an activity to a contact in your room.
Adds a contact to your room.
Get all the contact custom fields from Common Room
Get allActivity Types from Common Room
Get all segments from Common Room
Get all tags from Common Room.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Common Room is a community intelligence platform designed to help organizations understand, engage, and grow their communities. By aggregating data from various community platforms, it provides insights and analytics to enhance community engagement and drive business outcomes.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Common Room and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Common Room and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Common Room triggers actions in Userback, and a separate workflow where Userback triggers actions in Common Room. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Common Room and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Common Room and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.