
When this happens...

Automatically do this!
Send Template Based WhatsApp Message
Add Contact
Send Session Message
Update Contact Attributes
Start Chat Bot
Assign User
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Action is the task that follows automatically within your Common Room integrations.
Adds an activity to a contact in your room.
Adds a contact to your room.
Get all the contact custom fields from Common Room
Get allActivity Types from Common Room
Get all segments from Common Room
Get all tags from Common Room.

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To start, connect both your Common Room and Wati accounts to viaSocket. Once connected, you can set up a workflow where an event in Common Room triggers actions in Wati (or vice versa).
Absolutely. You can customize how Common Room data is recorded in Wati . This includes choosing which data fields go into which fields of Wati , setting up custom formats, and filtering out unwanted information.
The data sync between Common Room and Wati typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Common Room and Wati . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Common Room is a community intelligence platform designed to help organizations understand, engage, and grow their communities. By aggregating data from various community platforms, it provides insights and analytics to enhance community engagement and drive business outcomes.
Learn MoreWati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
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