Integrate Wati with SendBird AI Chatbot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Wati
When this happens...
New Event Occurs
When a chatbot is triggered
When a template message is sent in Wati
When a session message is sent
When a new message is received from a contact
When a new message arrives in Wati
When a CTA (call-to-action) button is clicked
When a call's status changes
When a new message is received in Wati
When a message you sent is delivered
When a sent message is read in Wati
When a recipient replies to a sent message
When a template message fails to send
SendBird AI Chatbot
Automatically do this!
Create a Bot
Create a User
Create open channel
Create Group Channel
Send Bot Message
Create a Schedule Message
Block a User
Ban a user from an open channels
Update a User
Delete a User
Register operators to an open channel
Register operators to an group channel
Unregister operators from an open channel
Unregister operators from a group channel
Leave all group channels
Create User Metadata
Update metadata
Delete User's Metadata
Update an open channel
Update a Group Channel
Delete an open channel
Delete a group channel
Join a channel
Leave a channel
Hide a channel
Update user's group channel invitation preference
Invite Members
Accept an invitation
Update default invitation preference
Decline an invitation
Create Channel Metadata
Update Channel Metadata
Delete Channel Metadata
Send a Text Message
Add emoji category
Update an emoji category URL
Delete an emoji category
Add emoji
Update an emoji URL
Delete an Emoji
Unblock a User
Mute a participant in an open channel
Mute a participant in a group channel
Unmute a participant in a group channel
Unmute a participant in an open channel
Ban a user from a group channels
Update banned user status of a group channel
Update banned user status of an open channel
Unban a participant from an open channel
Unban a member from a group channel
Freeze a group channel
Freeze an open channel
Update a Bot
Join channels
Leave channels
Delete a bot
Report a user
Report a Channel
Create a Bot in Sendbird when New Event Occurs in Wati
Use this flowCreate a User in Sendbird when New Event Occurs in Wati
Use this flowCreate open channel in Sendbird when New Event Occurs in Wati
Use this flowCreate Group Channel in Sendbird when New Event Occurs in Wati
Use this flowSend Bot Message in Sendbird when New Event Occurs in Wati
Use this flowCreate a Schedule Message in Sendbird when New Event Occurs in Wati
Use this flowBlock a User in Sendbird when New Event Occurs in Wati
Use this flowBan a user from an open channels in SendBird AI Chatbot when New Event Occurs in Wati
Use this flowUpdate a User in SendBird AI Chatbot when New Event Occurs in Wati
Use this flowDelete a User from SendBird AI Chatbot when New Event Occurs in Wati
Use this flowEverything you can automate between Wati and SendBird AI Chatbot.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Runs the workflow automatically when a chatbot is triggered in Wati.
Runs the workflow automatically whenever a template message is sent in Wati.
Runs the workflow automatically whenever a session message is sent in Wati.
Runs the workflow automatically when a new message is received from a contact in Wati.
Runs the workflow automatically whenever a new message arrives in Wati.
Action is the task that follows automatically within your Wati integrations.
Send a WhatsApp message using a Wati template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

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Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn moreSendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn moreSign up for a free viaSocket account, then authorize both your Wati and SendBird AI Chatbot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Wati and SendBird AI Chatbot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SendBird AI Chatbot. No coding required.
Yes. You can set up a workflow where Wati triggers actions in SendBird AI Chatbot, and a separate workflow where SendBird AI Chatbot triggers actions in Wati . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Wati and SendBird AI Chatbot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Wati and SendBird AI Chatbot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.