
When this happens...
New Event Occurs

Automatically do this!
Post Thread
Post Comment
Post Message
Find Comment
Find a Message
Find Thread
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Triggers when a new thread is created in a channel.
Triggers when a new comment is added in a thread.
Triggers when a new message is added anywhere inside a conversation.
Triggers when a workspace is deleted.
Triggers when a workspace is updated.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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To start, connect both your Wati and Twist accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Twist (or vice versa).
Absolutely. You can customize how Wati data is recorded in Twist. This includes choosing which data fields go into which fields of Twist, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Twist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Twist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreTwist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.
Learn More