Connect convergepoint and lucidya to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between convergepoint and lucidya?

To start, connect both your convergepoint and lucidya accounts to viaSocket. Once connected, you can set up a workflow where an event in convergepoint triggers actions in lucidya (or vice versa).

Can we customize how data from convergepoint is recorded in lucidya?

Absolutely. You can customize how convergepoint data is recorded in lucidya. This includes choosing which data fields go into which fields of lucidya, setting up custom formats, and filtering out unwanted information.

How often does the data sync between convergepoint and lucidya?

The data sync between convergepoint and lucidya typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from convergepoint to lucidya?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between convergepoint and lucidya?

Yes, you can set conditional logic to control the flow of data between convergepoint and lucidya. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

convergepoint

About convergepoint

Convergepoint simplifies your regulatory compliance processes with policy management and contract management software.

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lucidya

About lucidya

Lucidya AI-driven CX provides insights from millions of digital interactions, aiding a deeper understanding of your customer base.

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