Integrate Conversion Chats with Bigin to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template Message via Conversion Chats when New Contact Created in Bigin
Create Contacts in Conversion Chats when New Contact Created in Bigin
Update Contacts in Conversion Chats when New Contact Created in Bigin
Send Template Message via Conversion Chats when New Deal Is Created in Bigin
Create Contacts in Conversion Chats when New Deal Is Created in Bigin
Start from a real workflow other teams are already running.
Conversion Chats
When this happens...
Bigin
Automatically do this!
Create Contact
Update Contact
Update Company
Get Organization Details
Create Or Update Pipeline
Create Or Update Contact
Create Pipeline
Send Template Message via Conversion Chats when New Contact Created in Bigin
Use this flowCreate Contacts in Conversion Chats when New Contact Created in Bigin
Use this flowUpdate Contacts in Conversion Chats when New Contact Created in Bigin
Use this flowSend Template Message via Conversion Chats when New Deal Is Created in Bigin
Use this flowCreate Contacts in Conversion Chats when New Deal Is Created in Bigin
Use this flowUpdate Contacts in Conversion Chats when New Deal Is Created in Bigin
Use this flowEverything you can automate between Conversion Chats and Bigin.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is created in Zoho Bigin.
Runs when a new deal is created in Zoho Bigin.
Action is the task that follows automatically within your Conversion Chats integrations.
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Adds a new contact to Bigin with name, contact details, address, owner, tags, and associated company.
Updates an existing contact in Bigin with the provided details.
Updates an existing company in Bigin with the provided details such as name, contact info, address, owner, and tags.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn moreBigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
Learn moreSign up for a free viaSocket account, then authorize both your Conversion Chats and Bigin accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Conversion Chats and Bigin as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bigin. No coding required.
Yes. You can set up a workflow where Conversion Chats triggers actions in Bigin, and a separate workflow where Bigin triggers actions in Conversion Chats. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Conversion Chats and Bigin. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Conversion Chats and Bigin integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.