IntegrationsConversion ChatsCustomerX Tracking
Conversion Chats + CustomerX Tracking

Connect Conversion Chats and CustomerX Tracking to Build Intelligent Automations

Choose a Trigger

Conversion Chats

When this happens...

Choose an Action

CustomerX Tracking

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Enable Integrations or automations with these events of Conversion Chats and CustomerX Tracking

Enable Integrations or automations with these events of Conversion Chats and CustomerX Tracking

Actions

Send Template Message

Send Template Message

Sends WhatsApp message using template.

Create Contacts

Create Contacts

Add the contact details into the database and can select the specific group to add contacts in conversion chats.

Update Contacts

Update Contacts

Update the contact details into the database and can select the specific group to add contacts in conversion chats.

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Frequently Asked Questions

How do I start an integration between Conversion Chats and CustomerX Tracking?

To start, connect both your Conversion Chats and CustomerX Tracking accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in CustomerX Tracking (or vice versa).

Can we customize how data from Conversion Chats is recorded in CustomerX Tracking?

Absolutely. You can customize how Conversion Chats data is recorded in CustomerX Tracking. This includes choosing which data fields go into which fields of CustomerX Tracking, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Conversion Chats and CustomerX Tracking?

The data sync between Conversion Chats and CustomerX Tracking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Conversion Chats to CustomerX Tracking?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Conversion Chats and CustomerX Tracking?

Yes, you can set conditional logic to control the flow of data between Conversion Chats and CustomerX Tracking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Conversion Chats

About Conversion Chats

Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.

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CustomerX Tracking

About CustomerX Tracking

CustomerX is a customer success platform that helps you manage engagement and relationships with your customers

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