
When this happens...

Automatically do this!
Create a Company
Create a Contact
List Contact
List Ownership
List Category Tags
List Fields
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new company record is created in Solve360.
Triggers when you add a new contact.
Triggers when a specific tag is applied to a contact.
Triggers when update a contact.
Action is the task that follows automatically within your Conversion Chats integrations.
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Creates a new company record in Solve360.
Creates a new contact in Solve360.
List all contact.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Conversion Chats and Solve CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in Solve CRM (or vice versa).
Absolutely. You can customize how Conversion Chats data is recorded in Solve CRM. This includes choosing which data fields go into which fields of Solve CRM, setting up custom formats, and filtering out unwanted information.
The data sync between Conversion Chats and Solve CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Conversion Chats and Solve CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn MoreSolve360 is a modern CRM and project management tool designed to help businesses streamline their customer relationship processes and manage projects efficiently. It offers a range of features including contact management, task tracking, and collaboration tools to enhance productivity and improve client interactions.
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