To start, connect both your convo and hello-outbound accounts to viaSocket. Once connected, you can set up a workflow where an event in convo triggers actions in hello-outbound (or vice versa).

Absolutely. You can customize how convo data is recorded in hello-outbound. This includes choosing which data fields go into which fields of hello-outbound, setting up custom formats, and filtering out unwanted information.

The data sync between convo and hello-outbound typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.