Connect Crisp and Commerce Layer to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Commerce Layer

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Gift Card Created

New Gift Card Created

Trigger's when new gift card created.

New Customer  created

New Customer created

Trigger's when new customer is created

New Promotion

New Promotion

Trigger's when new promotion is created.

Customer Deleted

Customer Deleted

Trigger's when a customer is deleted.

Gift Card activated

Gift Card activated

Trigger's when gift card is activated.

Gift Card Deactivated

Gift Card Deactivated

Trigger's when gift card is deactivated.

Do thisActions

Action is the task that follows automatically within your Crisp integrations.

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Commerce Layer?

To start, connect both your Crisp and Commerce Layer accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Commerce Layer (or vice versa).

Can we customize how data from Crisp is recorded in Commerce Layer?

Absolutely. You can customize how Crisp data is recorded in Commerce Layer. This includes choosing which data fields go into which fields of Commerce Layer, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Commerce Layer?

The data sync between Crisp and Commerce Layer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Commerce Layer?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Commerce Layer?

Yes, you can set conditional logic to control the flow of data between Crisp and Commerce Layer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Commerce Layer

About Commerce Layer

Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT

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