
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Crisp and Rocket.Chat
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.
Send a text message to a user.

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To start, connect both your Crisp and Rocket.Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Rocket.Chat (or vice versa).
Absolutely. You can customize how Crisp data is recorded in Rocket.Chat. This includes choosing which data fields go into which fields of Rocket.Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Crisp and Rocket.Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Crisp and Rocket.Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn MoreRocket.Chat is an Open Source team communication platform: features from team chat to helpdesk live-chat, video conferencing and many more.
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