Connect Crisp and Sonix to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Sonix

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Transcript

New Transcript

Triggers when a new transcript is complete.

Request a new Trigger for Crisp

Do thisActions

Action is the task that follows automatically within your Crisp integrations.

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Sonix?

To start, connect both your Crisp and Sonix accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Sonix (or vice versa).

Can we customize how data from Crisp is recorded in Sonix?

Absolutely. You can customize how Crisp data is recorded in Sonix. This includes choosing which data fields go into which fields of Sonix, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Sonix?

The data sync between Crisp and Sonix typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Sonix?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Sonix?

Yes, you can set conditional logic to control the flow of data between Crisp and Sonix. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Sonix

About Sonix

Sonix is an automated transcription service. We quickly and accurately convert audio and video files to text. We also provide rich editing tools so you can easily edit, annotate, and export your transcripts.

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