To start, connect both your customerly and docsify accounts to viaSocket. Once connected, you can set up a workflow where an event in customerly triggers actions in docsify (or vice versa).

Absolutely. You can customize how customerly data is recorded in docsify. This includes choosing which data fields go into which fields of docsify, setting up custom formats, and filtering out unwanted information.

The data sync between customerly and docsify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.