Connect defastra and Helpwise to Build Intelligent Automations

Choose a Trigger

defastra

When this happens...

Choose an Action

Helpwise

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Enable Integrations or automations with these events of defastra and Helpwise

Enable Integrations or automations with these events of defastra and Helpwise

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

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Frequently Asked Questions

How do I start an integration between defastra and Helpwise?

To start, connect both your defastra and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in defastra triggers actions in Helpwise (or vice versa).

Can we customize how data from defastra is recorded in Helpwise?

Absolutely. You can customize how defastra data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between defastra and Helpwise?

The data sync between defastra and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from defastra to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between defastra and Helpwise?

Yes, you can set conditional logic to control the flow of data between defastra and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

defastra

About defastra

Defastra offers data enrichment & fraud prevention services aimed at restoring trust and fighting fake identities.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

Learn More