Connect Delighted and CallRail
Integrate Delighted with CallRail to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Text Message via CallRail when New Response in Delighted
Create Outbound Call with CallRail when New Response in Delighted
Send Text Message via CallRail when New Unsubscribe in Delighted
Create Outbound Call with CallRail when New Unsubscribe in Delighted
Get Response Metrics from Delighted when Inbound Call Arrives in CallRail
Popular Delighted + CallRail flows
Start from a real workflow other teams are already running.
Choose a trigger
Delighted
When this happens...
New Response
New Unsubscribe
Choose an action
CallRail
Automatically do this!
Send Text Message
Create Outbound Call
Send Text Message via CallRail when New Response in Delighted
Use this flowCreate Outbound Call with CallRail when New Response in Delighted
Use this flowSend Text Message via CallRail when New Unsubscribe in Delighted
Use this flowCreate Outbound Call with CallRail when New Unsubscribe in Delighted
Use this flowGet Response Metrics from Delighted when Inbound Call Arrives in CallRail
Use this flowList people in Autopilot in Delighted when Inbound Call Arrives in CallRail
Use this flowGetting Autopilot configuration in Delighted when Inbound Call Arrives in CallRail
Use this flowFind a person in Delighted when Inbound Call Arrives in CallRail
Use this flowUnsubscribe Person in Delighted when Inbound Call Arrives in CallRail
Use this flowSend Email Survey in Delighted when Inbound Call Arrives in CallRail
Use this flowSupported Triggers & Actions
Everything you can automate between Delighted and CallRail.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a new response is received in this delighted project
New Unsubscribe
Triggers when a person unsubscribes from delighted account
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Call Routing Completes
Runs when Call Routing Completes
Do thisActions
Action is the task that follows automatically within your Delighted integrations.
Get Response Metrics
Provides your account metrics for a specific project.
List people in Autopilot
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Getting Autopilot configuration
Retrieve the current Autopilot configuration for for the designated distribution platform.
Find a person
find a person by email or phone number. Optionally creates a person if none is found.
Unsubscribe Person
Add a person to your unsubscribe list.
Send Email Survey
Send Email Platform Survey
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Delighted
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreSimilar apps
About CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Delighted and CallRail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and CallRail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CallRail. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in CallRail, and a separate workflow where CallRail triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and CallRail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and CallRail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
