Connect Delighted and FuseDesk
Integrate Delighted with FuseDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Unsubscribe Person in Delighted when Contact Updated in Fusedesk
Send SMS Survey via Delighted when Rep Updated in Fusedesk
Unsubscribe Person in Delighted when Rep Added in Fusedesk
Unsubscribe Person in Delighted when Case Updated in Fusedesk
Unsubscribe Person in Delighted when Department Added in Fusedesk
Popular Delighted + FuseDesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Delighted
When this happens...
New Response
New Unsubscribe
Choose an action
FuseDesk
Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
Unsubscribe Person in Delighted when Contact Updated in Fusedesk
Use this flowSend SMS Survey via Delighted when Rep Updated in Fusedesk
Use this flowUnsubscribe Person in Delighted when Rep Added in Fusedesk
Use this flowUnsubscribe Person in Delighted when Case Updated in Fusedesk
Use this flowUnsubscribe Person in Delighted when Department Added in Fusedesk
Use this flowGetting Autopilot configuration in Delighted when Case Closed in Fusedesk
Use this flowSend Email Survey in Delighted when Case Closed in Fusedesk
Use this flowSend Email Survey in Delighted when Department Added in Fusedesk
Use this flowAdd Person in Delighted when Department Added in Fusedesk
Use this flowAdd Response in Delighted when Contact Updated in Fusedesk
Use this flowSupported Triggers & Actions
Everything you can automate between Delighted and FuseDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a new response is received in this delighted project
New Unsubscribe
Triggers when a person unsubscribes from delighted account
Contact Updated
Triggers when a contact is updated in FuseDesk
Contact Created
Triggers when a contact is created in FuseDesk
Case Created
Triggers when a new FuseDesk case is created.
Case Updated
Triggers when a new FuseDesk case is updated.
Do thisActions
Action is the task that follows automatically within your Delighted integrations.
Get Response Metrics
Provides your account metrics for a specific project.
List people in Autopilot
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Getting Autopilot configuration
Retrieve the current Autopilot configuration for for the designated distribution platform.
Find a person
find a person by email or phone number. Optionally creates a person if none is found.
Unsubscribe Person
Add a person to your unsubscribe list.
Send Email Survey
Send Email Platform Survey
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Delighted
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreSimilar apps
About FuseDesk
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Delighted and FuseDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and FuseDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach FuseDesk. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in FuseDesk, and a separate workflow where FuseDesk triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and FuseDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and FuseDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
