IntegrationsDeputyMedallia Agent Connect
Deputy + Medallia Agent Connect

Connect Deputy and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Deputy

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Deputy and Medallia Agent Connect

Enable Integrations or automations with these events of Deputy and Medallia Agent Connect

Triggers

New Employee

New Employee

Trigger when there is a new employee in created.

New Department

New Department

Trigger when a new department created.

New Location

New Location

Trigger when new location in created.

Request a new Trigger for Deputy

Actions

Get Company

Get Company

Get Company details

Add an employee

Add an employee

Create a new staff member.

Add a location

Add a location

Create a new location.

Get timesheets

Get timesheets

View a timesheet

Create a Department

Create a Department

create a new department

Start an employees timesheet

Start an employees timesheet

Start a shift for your staff.

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Frequently Asked Questions

How do I start an integration between Deputy and Medallia Agent Connect?

To start, connect both your Deputy and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Deputy triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Deputy is recorded in Medallia Agent Connect?

Absolutely. You can customize how Deputy data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deputy and Medallia Agent Connect?

The data sync between Deputy and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deputy to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deputy and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Deputy and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deputy

About Deputy

Deputy is a comprehensive workforce management solution that simplifies scheduling, timesheets, tasking, and communication for businesses. It helps streamline operations and improve productivity by automating administrative tasks.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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