
When this happens...

Automatically do this!
Execute a Query (advanced)
Insert row
Enable Integrations or automations with these events of deskdirector and PostgreSQL
Get all the data, which was updated in last 15 min, from all the table provided.
You can select, create, update or delete row(s) of table via custom SQL query.
Adds a new row into the table.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your deskdirector and PostgreSQL accounts to viaSocket. Once connected, you can set up a workflow where an event in deskdirector triggers actions in PostgreSQL (or vice versa).
Absolutely. You can customize how deskdirector data is recorded in PostgreSQL. This includes choosing which data fields go into which fields of PostgreSQL, setting up custom formats, and filtering out unwanted information.
The data sync between deskdirector and PostgreSQL typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between deskdirector and PostgreSQL. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.
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