IntegrationsDeskproLaunchDarkly
Deskpro + LaunchDarkly

Connect Deskpro and LaunchDarkly to Build Intelligent Automations

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Deskpro

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LaunchDarkly

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Project Deleted

Project Deleted

Triggers when a project is delete.

New Project Created

New Project Created

Trigger when a new project is created in Organization.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Project

Create Project

This action creates new project.

Delete Project

Delete Project

This action deletes a project.

Invite New Member

Invite New Member

This action invite new member.

Delete Account Member

Delete Account Member

This action deletes an account member.

Create Enviroment

Create Enviroment

This action create new environment.

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Frequently Asked Questions

How do I start an integration between Deskpro and LaunchDarkly?

To start, connect both your Deskpro and LaunchDarkly accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in LaunchDarkly (or vice versa).

Can we customize how data from Deskpro is recorded in LaunchDarkly?

Absolutely. You can customize how Deskpro data is recorded in LaunchDarkly. This includes choosing which data fields go into which fields of LaunchDarkly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and LaunchDarkly?

The data sync between Deskpro and LaunchDarkly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to LaunchDarkly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and LaunchDarkly?

Yes, you can set conditional logic to control the flow of data between Deskpro and LaunchDarkly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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LaunchDarkly

About LaunchDarkly

Launch Darkly is a feature management platform that allows development teams to innovate faster by managing feature flags at scale. It enables teams to deploy code at any time, even if a feature isn't ready to be released to all users, and to control who sees which features, reducing risk and increasing efficiency.

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