IntegrationsDeskTimeIvanti Service Manager
DeskTime + Ivanti Service Manager

Connect DeskTime and Ivanti Service Manager to Build Intelligent Automations

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DeskTime

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Ivanti Service Manager

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Frequently Asked Questions

How do I start an integration between DeskTime and Ivanti Service Manager?

To start, connect both your DeskTime and Ivanti Service Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in DeskTime triggers actions in Ivanti Service Manager (or vice versa).

Can we customize how data from DeskTime is recorded in Ivanti Service Manager?

Absolutely. You can customize how DeskTime data is recorded in Ivanti Service Manager. This includes choosing which data fields go into which fields of Ivanti Service Manager, setting up custom formats, and filtering out unwanted information.

How often does the data sync between DeskTime and Ivanti Service Manager?

The data sync between DeskTime and Ivanti Service Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from DeskTime to Ivanti Service Manager?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between DeskTime and Ivanti Service Manager?

Yes, you can set conditional logic to control the flow of data between DeskTime and Ivanti Service Manager. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

DeskTime

About DeskTime

DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.

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Ivanti Service Manager

About Ivanti Service Manager

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

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