Connect Detectify and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
New Asset
New Group
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
Ready to use Detectify and LiveAgent automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Asset
Trigger when a new Asset is Created.
New Group
Trigger when a new Group is created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Detectify integrations.
Add Asset
Add new asset for the team.
Delete Asset
Delete an Existing Asset.
Create Group
Create a new group in Detectify with a required name and optional description.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
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Frequently Asked Questions
To start, connect both your Detectify and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Detectify triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Detectify data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Detectify and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Detectify and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Detectify
Detectify is a powerful web security service that helps you identify and manage vulnerabilities in your web applications. It offers automated security scanning and continuous monitoring to ensure your web assets are protected against potential threats.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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