Connect Detrack and AgentX to Build Intelligent Automations

Choose a Trigger

Detrack

When this happens...

Choose an Action

AgentX

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Detrack

Do thisActions

Action is the task that follows automatically within your Detrack integrations.

Create Job

Create Job

Creates a Job in the Detrack Dashboard.

List Jobs

List Jobs

List all jobs

Create Batch

Create Batch

Create multiple delivery or collection jobs in Detrack as a single batch.

Update Job

Update Job

Update one or more Detrack jobs (DO numbers). Modify job date, type, address, contact, phone, notification email, tracking number, and items — any fields left blank remain unchanged.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

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Frequently Asked Questions

How do I start an integration between Detrack and AgentX?

To start, connect both your Detrack and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Detrack triggers actions in AgentX (or vice versa).

Can we customize how data from Detrack is recorded in AgentX?

Absolutely. You can customize how Detrack data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Detrack and AgentX?

The data sync between Detrack and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Detrack to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Detrack and AgentX?

Yes, you can set conditional logic to control the flow of data between Detrack and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Detrack

About Detrack

Detrack is a live delivery tracking system that offers a robust Proof of Delivery system to last-mile couriers and logistics.

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AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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