Integrate Detrack with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Batch in Detrack when New Customer in Teamwork-desk
Create Batch in Detrack when Ticket Assigned in Teamwork-desk
Create Batch in Detrack when Customer Updated in Teamwork-desk
Create Job in Detrack when Ticket Assigned in Teamwork-desk
List Jobs in Detrack when New Note on Ticket in Teamwork-desk
Start from a real workflow other teams are already running.
Detrack
When this happens...
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Batch in Detrack when New Customer in Teamwork-desk
Use this flowCreate Batch in Detrack when Ticket Assigned in Teamwork-desk
Use this flowCreate Batch in Detrack when Customer Updated in Teamwork-desk
Use this flowCreate Job in Detrack when Ticket Assigned in Teamwork-desk
Use this flowList Jobs in Detrack when New Note on Ticket in Teamwork-desk
Use this flowList Jobs in Detrack when Customer Updated in Teamwork-desk
Use this flowUpdate Job in Detrack when Ticket Assigned in Teamwork-desk
Use this flowList Jobs in Detrack when Thread Edited in Teamwork-desk
Use this flowCreate Job in Detrack when New Customer Reply in Teamwork-desk
Use this flowList Jobs in Detrack when New Ticket in Teamwork Desk
Use this flowEverything you can automate between Detrack and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Action is the task that follows automatically within your Detrack integrations.
Creates a Job in the Detrack Dashboard.
List all jobs
Create multiple delivery or collection jobs in Detrack as a single batch.
Update one or more Detrack jobs (DO numbers). Modify job date, type, address, contact, phone, notification email, tracking number, and items — any fields left blank remain unchanged.
Creates a new customer
Assigns a ticket to a specific team member.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Detrack is a live delivery tracking system that offers a robust Proof of Delivery system to last-mile couriers and logistics.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your Detrack and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Detrack and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Detrack triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Detrack. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Detrack and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Detrack and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.