viaSocket

Connect Dialpad and EKM to Build Intelligent Automations

Choose a Trigger

Dialpad

When this happens...

Choose an Action

EKM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger activates whenever a new customer is added.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Update Order with Status

Update Order with Status

Trigger when order is updated and matched to given order status.

New Order Status

New Order Status

Trigger when new order status is created in your account.

New Order With Status

New Order With Status

Trigger when new order is added that match to the given order status.

Do thisActions

Action is the task that follows automatically within your Dialpad integrations.

Create Contact

Create Contact

Creates a new contact in your Dialpad account.

Update a Contact

Update a Contact

Update a contact in your Dialpad account.

Create a Channel

Create a Channel

Creates a new channel in your Dialpad account.

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

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Frequently Asked Questions

How do I start an integration between Dialpad and EKM?

To start, connect both your Dialpad and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in Dialpad triggers actions in EKM (or vice versa).

Can we customize how data from Dialpad is recorded in EKM?

Absolutely. You can customize how Dialpad data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dialpad and EKM?

The data sync between Dialpad and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dialpad to EKM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dialpad and EKM?

Yes, you can set conditional logic to control the flow of data between Dialpad and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dialpad

About Dialpad

Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.

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EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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