Integrations Dialpad InvGate Service Desk
Dialpad + InvGate Service Desk

Connect Dialpad and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Dialpad

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Dialpad and InvGate Service Desk

Enable Integrations or automations with these events of Dialpad and InvGate Service Desk

Actions

Create Contact

Create Contact

Creates a new contact in your Dialpad account.

Update a Contact

Update a Contact

Update a contact in your Dialpad account.

Create a Channel

Create a Channel

Creates a new channel in your Dialpad account.

Request a new Action for Dialpad

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Frequently Asked Questions

How do I start an integration between Dialpad and InvGate Service Desk?

To start, connect both your Dialpad and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dialpad triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Dialpad is recorded in InvGate Service Desk?

Absolutely. You can customize how Dialpad data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dialpad and InvGate Service Desk?

The data sync between Dialpad and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dialpad to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dialpad and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Dialpad and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dialpad

About Dialpad

Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Learn More