Connect DivvyHQ and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your DivvyHQ integrations.
Create Content Item
Creates a content item.
List Calendar
List allowed type per calendar.
List Base Calendars
List all base calendars.
List Calendarentries
List all calendarentries.
List Campaigns
List all campaigns.
List Contentitems
List all Contentitems.
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Frequently Asked Questions
To start, connect both your DivvyHQ and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in DivvyHQ triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how DivvyHQ data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between DivvyHQ and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DivvyHQ and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DivvyHQ
DivvyHQ is a content planning and production workflow platform designed to help marketing and content teams manage their content strategies more efficiently. It offers tools for content ideation, planning, collaboration, and publishing, making it easier to streamline content operations.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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