Connect Docstar and Salesforce to Build Intelligent Automations

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Docstar

When this happens...

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Salesforce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Pages/Documents

New Pages/Documents

Fetch pages added to the selected collection since the configured recent time window.

New Contact

New Contact

Triggers when a new Contact is created.

New Lead

New Lead

Triggers when a new Lead is created.

New Record

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

New Case Attachment

New Case Attachment

Triggers when a new Attachment is added to a case.

Do thisActions

Action is the task that follows automatically within your Docstar integrations.

Search Documents

Search Documents

Find files in a document collection using plain-language queries. Optionally include document titles and direct links.

Create New Page/Document

Create New Page/Document

Add a new page under a chosen parent. Enter a title, optional URL slug, and the page content. Optionally set publish and editing options. The new page will be added to the selected parent and available immediately.

List All Pages

List All Pages

Retrieve pages in a collection; optionally filter by page name or page ID.

Get Page Text And Metadata

Get Page Text And Metadata

Show a page's readable text and basic metadata (title, page number, timestamp). If the page is empty, display 'This page has no content.'

Create Page Endpoint

Create Page Endpoint

Create an endpoint to access a page's text and basic details.

Create FAQ Entries

Create FAQ Entries

Convert provided text into pending FAQ entries in a selected collection; optionally send the results to a webhook URL.

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Frequently Asked Questions

How do I start an integration between Docstar and Salesforce?

To start, connect both your Docstar and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in Docstar triggers actions in Salesforce (or vice versa).

Can we customize how data from Docstar is recorded in Salesforce?

Absolutely. You can customize how Docstar data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Docstar and Salesforce?

The data sync between Docstar and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Docstar to Salesforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Docstar and Salesforce?

Yes, you can set conditional logic to control the flow of data between Docstar and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Docstar

About Docstar

Docstar is a comprehensive document management solution designed to streamline the way businesses handle, store, and access their documents. With advanced features for document capture, indexing, and retrieval, Docstar enhances productivity and ensures secure document handling.

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Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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