Connect Document360 and Chatrace to Build Intelligent Automations

Choose a Trigger

Document360

When this happens...

Choose an Action

Chatrace

Automatically do this!

Enable Integrations or automations with these events of Document360 and Chatrace

Enable Integrations or automations with these events of Document360 and Chatrace

Actions

Create a Document

Create a Document

Creates a new document

Update a Document

Update a Document

Updates the details of the document by it's id.

Create Custom Fields

Create Custom Fields

Create's a custom fields

Create Contact

Create Contact

Create a contact.

Find Contact By Id

Find Contact By Id

Retrieve a contact detail's by id.

Create Tag

Create Tag

create a tag.

Request a new Action for Document360

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
viaSocket
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Frequently Asked Questions

How do I start an integration between Document360 and Chatrace?

To start, connect both your Document360 and Chatrace accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in Chatrace (or vice versa).

Can we customize how data from Document360 is recorded in Chatrace?

Absolutely. You can customize how Document360 data is recorded in Chatrace. This includes choosing which data fields go into which fields of Chatrace, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Document360 and Chatrace?

The data sync between Document360 and Chatrace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Document360 to Chatrace?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Document360 and Chatrace?

Yes, you can set conditional logic to control the flow of data between Document360 and Chatrace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Document360

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

Learn More
Chatrace

About Chatrace

Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.

Learn More