Integrations Dotdigital CustomerX Tracking
Dotdigital + CustomerX Tracking

Connect Dotdigital and CustomerX Tracking to Build Intelligent Automations

Choose a Trigger

Dotdigital

When this happens...

Choose an Action

CustomerX Tracking

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Enable Integrations or automations with these events of Dotdigital and CustomerX Tracking

Enable Integrations or automations with these events of Dotdigital and CustomerX Tracking

Actions

Create a List

Create a List

Creates a list.

Create Contact Data Field

Create Contact Data Field

Creates a contact data field within the account.

Refresh Segment

Refresh Segment

Refreshes a segment.

Send Email Campaign

Send Email Campaign

Send a marketing email to a contact.

Send SMS

Send SMS

Send a marketing SMS to a contact.

Send Transactional Email

Send Transactional Email

Sends a transactional email.

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Frequently Asked Questions

How do I start an integration between Dotdigital and CustomerX Tracking?

To start, connect both your Dotdigital and CustomerX Tracking accounts to viaSocket. Once connected, you can set up a workflow where an event in Dotdigital triggers actions in CustomerX Tracking (or vice versa).

Can we customize how data from Dotdigital is recorded in CustomerX Tracking?

Absolutely. You can customize how Dotdigital data is recorded in CustomerX Tracking. This includes choosing which data fields go into which fields of CustomerX Tracking, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dotdigital and CustomerX Tracking?

The data sync between Dotdigital and CustomerX Tracking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dotdigital to CustomerX Tracking?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dotdigital and CustomerX Tracking?

Yes, you can set conditional logic to control the flow of data between Dotdigital and CustomerX Tracking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dotdigital

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

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CustomerX Tracking

About CustomerX Tracking

CustomerX is a customer success platform that helps you manage engagement and relationships with your customers

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