Automate Dotdigital email & SMS campaigns
Connect Dotdigital to your apps and AI to run lead nurture, cart recovery, transactional messages and performance reporting — no code required.
Available Events and Actions
Enable Integrations or automations with these events of Dotdigital
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your Dotdigital integrations.
Create a List
Creates a list.
Create Contact Data Field
Creates a contact data field within the account.
Refresh Segment
Refreshes a segment.
Send Email Campaign
Send a marketing email to a contact.
Send SMS
Send a marketing SMS to a contact.
Send Transactional Email
Sends a transactional email.
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How to get started with Dotdigital automations
Automate when something happens in Dotdigital
Login -> Create new flow -> Select trigger -> Search Dotdigital -> Choose the trigger from the list
Take action in Dotdigital when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Dotdigital -> Choose the action from the list
Trigger
Action
Real-world use cases of Dotdigital integrations
See how Dotdigital integrates with popular apps to automate tasks and streamline your workflow.
- Integrate dotdigital with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and dotdigital databases.
- Integrate dotdigital with MySQL to automatically sync records, facilitating seamless data exchange between dotdigital and your SQL databases.
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Frequently Asked Questions
You can automate campaign triggers, abandoned cart sequences, transactional emails/SMS, lead nurturing, audience syncs, and reporting workflows that combine Dotdigital data with your CRM, e‑commerce platform, or support tools.
No. viaSocket is built for non‑technical operators. You choose triggers and actions in a visual workflow builder and map fields—no custom code required for common automations.
Most standard automations (cart recovery, welcome series, transactional messages) can be configured and live in a few hours. More complex flows that combine multiple systems typically take a day or two to test and optimize.
Yes. viaSocket supports AI‑enabled automation—use AI to generate personalized subject lines and message copy, predict which leads are sales‑ready, and decide the best channel (email vs SMS) for follow‑up, then automatically execute those outcomes in Dotdigital.
viaSocket follows industry best practices for secure connections and data handling. Integrations only share the fields you authorize, and you can control access and logging from your account settings.
About Dotdigital
Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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