Integrations Doubletick Gainsight Customer Communities
Doubletick + Gainsight Customer Communities

Connect Doubletick and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

Doubletick

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of Doubletick and Gainsight Customer Communities

Enable Integrations or automations with these events of Doubletick and Gainsight Customer Communities

Actions

Send WhatsApp Message

Send WhatsApp Message

Send a WhatsApp Message to a Contact

Send WhatsApp Media Message

Send WhatsApp Media Message

Send WhatsApp Media Message

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a pre-approved whatsapp message template to a contact

Create a new group

Create a new group

Create a new group by group name

Add a member to a group

Add a member to a group

Add a new member to a group

Delete a group

Delete a group

Delete an existing group by group ID

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Frequently Asked Questions

How do I start an integration between Doubletick and Gainsight Customer Communities?

To start, connect both your Doubletick and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Doubletick triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from Doubletick is recorded in Gainsight Customer Communities?

Absolutely. You can customize how Doubletick data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Doubletick and Gainsight Customer Communities?

The data sync between Doubletick and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Doubletick to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Doubletick and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between Doubletick and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Doubletick

About Doubletick

Doubletick is an email tracking tool that allows users to see when their emails have been read. It integrates seamlessly with popular email clients to enhance communication tracking.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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