Connect DragApp and Zendesk Chat to Build Intelligent Automations
Enable Integrations or automations with these events of DragApp and Zendesk Chat
Enable Integrations or automations with these events of DragApp and Zendesk Chat
Triggers
New Task Cards
Retrieves task cards created in the selected board column within the specified time window.
Actions
Create Card
Add a new card to a Drag board using title and column; optionally include note, comment, tag, assignee, and subtasks.
Add Card Comment
Add a comment to the card (found by title) in the selected board and column.
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Frequently Asked Questions
To start, connect both your DragApp and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in DragApp triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how DragApp data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between DragApp and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DragApp and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DragApp
Drag turns Gmail into a Team Workspace to manage Helpdesk, CRM, tasks and other workflows from your inbox. Built for Google Workspace users.
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About Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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