IntegrationsDriftMicrosoft Teams
Drift + Microsoft Teams

Connect Drift and Microsoft Teams to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

Microsoft Teams

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

New Chat Message

New Chat Message

Triggers when new message is received in a chat

New Reply to Message

New Reply to Message

Triggers when a new reply is added to a message in a channel.

New Chat

New Chat

Triggers when new chat is created.

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Send Channel Message

Send Channel Message

Sends a message to a specific channel in Microsoft Teams.

Create Channel

Create Channel

Creates a new channel within a specified team in Microsoft Teams.

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Step by step guides to integrate Drift and Microsoft Teams

Frequently Asked Questions

How do I start an integration between Drift and Microsoft Teams?

To start, connect both your Drift and Microsoft Teams accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in Microsoft Teams (or vice versa).

Can we customize how data from Drift is recorded in Microsoft Teams?

Absolutely. You can customize how Drift data is recorded in Microsoft Teams. This includes choosing which data fields go into which fields of Microsoft Teams, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and Microsoft Teams?

The data sync between Drift and Microsoft Teams typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to Microsoft Teams?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and Microsoft Teams?

Yes, you can set conditional logic to control the flow of data between Drift and Microsoft Teams. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Microsoft Teams

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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