Connect Drift and Parallel
Integrate Drift with Parallel to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Known Contact in Drift when New Parallel in Parallel
Create or Update Contact From External in Drift when New Parallel in Parallel
Find User by End User Id in Drift when New Parallel in Parallel
Find User by Anonymous Id in Drift when New Parallel in Parallel
Update Known Contact in Drift when Petition Complete in Parallel
Popular Drift + Parallel flows
Start from a real workflow other teams are already running.
Choose a trigger
Drift
When this happens...
- Request a new Trigger for Drift
Choose an action
Parallel
Automatically do this!
Comment on a Parallel
Tag a Parallel
Create Parallel
Rename Parallel
Find Parallel
Delete Parallel
Rename Template
Close Parallel
Reopen Parallel
Get a Parallel
Get a Template
Get a Contact
Untag a Parallel
Associate a Profile
Disassociate a Profile
Update Known Contact in Drift when New Parallel in Parallel
Use this flowCreate or Update Contact From External in Drift when New Parallel in Parallel
Use this flowFind User by End User Id in Drift when New Parallel in Parallel
Use this flowFind User by Anonymous Id in Drift when New Parallel in Parallel
Use this flowUpdate Known Contact in Drift when Petition Complete in Parallel
Use this flowCreate or Update Contact From External in Drift when Petition Complete in Parallel
Use this flowFind User by End User Id in Drift when Petition Complete in Parallel
Use this flowFind User by Anonymous Id in Drift when Petition Complete in Parallel
Use this flowUpdate Known Contact in Drift when New Comment Posted in Parallel
Use this flowCreate or Update Contact From External in Drift when New Comment Posted in Parallel
Use this flowSupported Triggers & Actions
Everything you can automate between Drift and Parallel.
When this happensTriggers
A trigger is an event that starts a workflow.
New Parallel
Triggers when new parallels is created.
Petition Complete
Triggers when new parallels or petition is completed.
New Comment Posted
Triggers when new comment posted .
Comment Deleted
Triggers when a comment is deleted .
A user sent a message
when a user sends a message or reply inside a Parallel form or conversation.
Profile Created
Triggers when new profile is created.
Do thisActions
Action is the task that follows automatically within your Drift integrations.
Update Known Contact
Updates an existing contact.
Create or Update Contact From External
Creates or updates a contact.
Find User by End User Id
Lookup User information by their end user id.
Find User by Anonymous Id
Lookup data for an existing user by their anonymous id.
Comment on a Parallel
Send a comment or a note within a parallel.
Tag a Parallel
Tag a parallel with specified tag.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Drift
Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
Learn moreSimilar apps
About Parallel
Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Drift and Parallel accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Drift and Parallel as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Parallel. No coding required.
Yes. You can set up a workflow where Drift triggers actions in Parallel, and a separate workflow where Parallel triggers actions in Drift. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Drift and Parallel. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Drift and Parallel integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
