Connect Dropbox and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New File in Folder
New or Updated File
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of Dropbox and InvGate Service Desk
Enable Integrations or automations with these events of Dropbox and InvGate Service Desk
Triggers
New File in Folder
Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.
New or Updated File
Triggers when a new file is added or updated in a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.
Actions
Set or Remove Shared Link Password
Set or remove the expiration date/time for a Dropbox shared link. Optionally return the updated shared link metadata.
Delete File
Deletes the specified file.
Create Shared Link
Creates a shared link for a file.
Delete Folder
Deletes the specified folder.
Create Folder
Creates a new folder at the path you specify.
List Dropbox Folder Contents
Return the files and subfolders in a specified Dropbox folder. Options include recursive listing, including deleted entries, and returning media info.
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Step by step guides to integrate Dropbox and InvGate Service Desk
Frequently Asked Questions
To start, connect both your Dropbox and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dropbox triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Dropbox data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Dropbox and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Dropbox and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Dropbox
Dropbox is a file hosting service that offers cloud storage, file synchronization, personal cloud, and client software. It enables users to create a special folder on their computers, which Dropbox then synchronizes so that it appears to be the same folder regardless of the device used to view it. Files placed in this folder are also accessible through the Dropbox website and mobile apps.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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