
When this happens...
New Customer Created
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupon
Discount Coupen Updated
Discount Coupen Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product Added
New Category Is Created
New Product Class Created
Product Class Is Updated
Product Class Is Deleted
Unfinished Order Updated
New Unfinished Order Is Created
Unfinished Order Is Deleted
Invoice Deleted

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Action is the task that follows automatically within your Ecwid integrations.
Adds a new customer to your Ecwid store.
Retrieve your Ecwid store's profile details.
Create a new order in your Ecwid store with customer, items, payment, and shipping details.
Creates a new product in your Ecwid store.
Update an existing product in your Ecwid store.
Create a new discount coupon in your Ecwid store.

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To start, connect both your Ecwid and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Ecwid triggers actions in Userback (or vice versa).
Absolutely. You can customize how Ecwid data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Ecwid and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ecwid and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn More