Connect EKM and CallRail
Integrate EKM with CallRail to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular EKM + CallRail flows
Start from a real workflow other teams are already running.
Choose a trigger
EKM
When this happens...
New Customer
New Order
New Product
Choose an action
CallRail
Automatically do this!
Send Text Message
Create Outbound Call
Send Text Message via CallRail when New Customer in EKM
Use this flowCreate Outbound Call with CallRail when New Customer in EKM
Use this flowSend Text Message via CallRail when New Order in EKM
Use this flowCreate Outbound Call with CallRail when New Order in EKM
Use this flowSend Text Message via CallRail when New Product in EKM
Use this flowCreate Outbound Call with CallRail when New Product in EKM
Use this flowCreate Customer in EKM when Inbound Call Arrives in CallRail
Use this flowCreate Product in EKM when Inbound Call Arrives in CallRail
Use this flowUpdate Product in EKM when Inbound Call Arrives in CallRail
Use this flowCreate Customer in EKM when Text Message Sent via CallRail
Use this flowSupported Triggers & Actions
Everything you can automate between EKM and CallRail.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Do thisActions
Action is the task that follows automatically within your EKM integrations.
Create Customer
Create a new customer in your EKM store
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
Send Text Message
Sends a text message to a customer's phone number.
Create Outbound Call
Make an outbound call from your business number to a customer.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating EKM and CallRail free
No credit card required. Set up your first workflow in minutes.
About CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your EKM and CallRail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between EKM and CallRail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CallRail. No coding required.
Yes. You can set up a workflow where EKM triggers actions in CallRail, and a separate workflow where CallRail triggers actions in EKM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between EKM and CallRail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire EKM and CallRail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
