Ready to use EKM automations

Triggers and Actions in EKM Automations

viaSocket makes it simple to connect EKM and automate repetitive tasks.

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Runs when a new customer is created.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Request a new Trigger for EKM

Do thisActions

Action is the task that follows automatically within your EKM integrations.

Create Customer

Create Customer

Create a new customer in your EKM store

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Request a new Action for EKM

Real-world use cases of EKM integrations

See how EKM integrates with popular apps to automate tasks and streamline your workflow.

Send new EKM orders to QuickBooks for faster bookkeeping and order reconciliation.

Alert Slack when a high-value EKM order is placed, so sales teams react quickly.

Create Google Sheets rows from EKM product updates to review catalog changes daily.

Add EKM customers to Mailchimp after purchase for targeted follow-up campaigns.

Update your CRM when EKM customer details change after checkout.

Log EKM refunds in your spreadsheet to track returns and revenue adjustments.

EKM
EKM
Slack
Trello
Discord
Google Sheets
Intercom
QuickBooks
2200+ more apps

How to get started with EKM automations

Automate when something happens in EKM

Login -> Create new flow -> Select trigger -> Search EKM -> Choose the trigger from the list

Take action in EKM when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search EKM -> Choose the action from the list

Trigger

EKM

Action

EKM

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Frequently Asked Questions

How does viaSocket connect to my EKM store?

viaSocket connects to EKM using secure API access. You link your EKM account in a few clicks—no coding—and select prebuilt workflows or build your own visual automations.

What kinds of EKM tasks can I automate?

Common automations include pushing orders to fulfilment, syncing inventory across channels, sending post-purchase messages, creating support tickets for order exceptions, and exporting sales to accounting.

Can I use AI with EKM automations?

Yes. viaSocket can add AI steps to EKM workflows—for example, classify customer messages, generate product descriptions, or prioritise support tickets—so routine tasks are automated and exception handling improves.

Is my EKM data secure and compliant?

viaSocket uses encrypted connections and only accesses the data needed for each workflow. You control access and can design automations to meet data-handling and GDPR requirements.

EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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