Connect EKM and Returnless to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Choose an Action
Automatically do this!
Approve a Request
List All Return Orders
Reject Request
Approve a Request Without Shipment
Create a Tag
Update A Tag
Get Return Order
Ready to use EKM and Returnless automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Request Created
Triggers when a new request has been created with your Returnless form.
Do thisActions
Action is the task that follows automatically within your EKM integrations.
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
Approve a Request
Approve a request for a return
List All Return Orders
List all the return orders.
Reject Request
Rejects a Request in Returnless
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Frequently Asked Questions
To start, connect both your EKM and Returnless accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Returnless (or vice versa).
Absolutely. You can customize how EKM data is recorded in Returnless. This includes choosing which data fields go into which fields of Returnless, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and Returnless typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and Returnless. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Returnless
Returnless is a platform designed to streamline and simplify the process of managing product returns for eCommerce businesses. It offers tools to automate return workflows, enhance customer experience, and reduce the operational costs associated with returns.
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