Integrations Elastic Email InvGate Service Management
Elastic Email + InvGate Service Management
Full list

Supported Triggers & Actions

Everything you can automate between Elastic Email and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

Add Contact to Specified List

Add Contact to Specified List

Runs when new contact is added to specified list.

Campaign Sent

Campaign Sent

Triggers when a campaign is created.

Request a new Trigger for Elastic Email

Do thisActions

Action is the task that follows automatically within your Elastic Email integrations.

List Campaigns

List Campaigns

List all campaigns or get a campaign by name.

Get a Contact

Get a Contact

Get a contact details by email.

Get All Contacts

Get All Contacts

Retrieve all existing contacts.

Create or Update Template

Create or Update Template

Create or update an email template by name.

Get All Templates

Get All Templates

Get all email templates.

Unsubscribe Contacts

Unsubscribe Contacts

Mark one or more contacts as unsubscribed.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Elastic Email and InvGate Service Management free

No credit card required. Set up your first workflow in minutes.

Integrations Elastic Email
Elastic Email + InvGate Service Management
Elastic Email logo

About Elastic Email

Elastic Email is a robust email marketing platform and SMTP relay service that caters to businesses and developers. It provides a suite of tools and services designed to facilitate email marketing campaigns, transactional emails, and email automation. The platform offers features like email template creation, contact list management, analytics, detailed reporting, and email API functionality.

Learn more
Integrations InvGate Service Management
InvGate Service Management + Elastic Email
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more

Frequently Asked Questions

How do I connect Elastic Email and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your Elastic Email and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Elastic Email and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Elastic Email to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Elastic Email triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Elastic Email. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Elastic Email and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Elastic Email and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.