IntegrationsEmailIvanti Service Manager
Email + Ivanti Service Manager

Connect Email and Ivanti Service Manager to Build Intelligent Automations

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Email

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Ivanti Service Manager

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Frequently Asked Questions

How do I start an integration between Email and Ivanti Service Manager?

To start, connect both your Email and Ivanti Service Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in Email triggers actions in Ivanti Service Manager (or vice versa).

Can we customize how data from Email is recorded in Ivanti Service Manager?

Absolutely. You can customize how Email data is recorded in Ivanti Service Manager. This includes choosing which data fields go into which fields of Ivanti Service Manager, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Email and Ivanti Service Manager?

The data sync between Email and Ivanti Service Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Email to Ivanti Service Manager?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Email and Ivanti Service Manager?

Yes, you can set conditional logic to control the flow of data between Email and Ivanti Service Manager. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Email

About Email

Human Intervention is a powerful tool designed to facilitate seamless human interaction within automated workflows. It allows users to pause automation processes and request human input or approval before proceeding, ensuring accuracy and compliance in critical tasks.

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Ivanti Service Manager

About Ivanti Service Manager

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

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