Integrations Entera CRM InvGate Service Desk
Entera CRM + InvGate Service Desk

Connect Entera CRM and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Entera CRM

When this happens...

Choose an Action

InvGate Service Desk

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Enable Integrations or automations with these events of Entera CRM and InvGate Service Desk

Enable Integrations or automations with these events of Entera CRM and InvGate Service Desk

Actions

Add New Contact

Add New Contact

Creates a new contact in Entera CRM.

Create Organization

Create Organization

creation of new organizations within the system.

Create Lead

Create Lead

This endpoint allows you to add a new lead to the system.

Create Deal

Create Deal

This endpoint allows you to add a new contact to the system.

Request a new Action for Entera CRM

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Frequently Asked Questions

How do I start an integration between Entera CRM and InvGate Service Desk?

To start, connect both your Entera CRM and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Entera CRM triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Entera CRM is recorded in InvGate Service Desk?

Absolutely. You can customize how Entera CRM data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Entera CRM and InvGate Service Desk?

The data sync between Entera CRM and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Entera CRM to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Entera CRM and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Entera CRM and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Entera CRM

About Entera CRM

Entera CRM is a comprehensive customer relationship management platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools to manage customer data, track interactions, and automate sales processes, ensuring that businesses can maintain strong relationships and improve customer satisfaction.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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