Connect Espo CRM and Gupshup to Build Intelligent Automations
Ready to use Espo CRM and Gupshup automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead
Runs when New Lead Is Created
Lead Status Updated
Runs when Lead Status Updated
Do thisActions
Action is the task that follows automatically within your Espo CRM integrations.
Create Lead
Create a new lead using contact and address details.
Get Lead
Fetches Lead details by an ID.
Update Lead
Update lead details.
Find Leads by Text Filter
Find leads that match a text filter.
Send Whatsapp Message
Sends a message to a specified user through Gupshup.
User Opt-in/Out
Allow you to opt a user in or out.
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Frequently Asked Questions
To start, connect both your Espo CRM and Gupshup accounts to viaSocket. Once connected, you can set up a workflow where an event in Espo CRM triggers actions in Gupshup (or vice versa).
Absolutely. You can customize how Espo CRM data is recorded in Gupshup . This includes choosing which data fields go into which fields of Gupshup , setting up custom formats, and filtering out unwanted information.
The data sync between Espo CRM and Gupshup typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Espo CRM and Gupshup . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Espo CRM
Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.
Learn MoreAbout Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
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