Integrate EyeLevel AI with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when Update Documet in EyeLevel AI
Get Users from InvGate Service Management when New Ingest Document into EyeLevel AI
Create User in InvGate Service Management when Update Bucket in EyeLevel AI
Create User in InvGate Service Management when New Ingest Document into EyeLevel AI
Get Incident Details from InvGate Service Management when New Ingest Document into EyeLevel AI
Start from a real workflow other teams are already running.
EyeLevel AI
When this happens...
Update Documet
New Ingest Document
New Group
Update Bucket
New Bucket
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create Incident in InvGate Service Management when Update Documet in EyeLevel AI
Use this flowGet Users from InvGate Service Management when New Ingest Document into EyeLevel AI
Use this flowCreate User in InvGate Service Management when Update Bucket in EyeLevel AI
Use this flowCreate User in InvGate Service Management when New Ingest Document into EyeLevel AI
Use this flowGet Incident Details from InvGate Service Management when New Ingest Document into EyeLevel AI
Use this flowGet Users from InvGate Service Management when Update Documet in EyeLevel AI
Use this flowGet Categories from InvGate Service Management when New Ingest Document into EyeLevel AI
Use this flowGet Users from InvGate Service Management when Update Bucket in EyeLevel AI
Use this flowGet Categories from InvGate Service Management when New Bucket in EyeLevel AI
Use this flowCreate User in InvGate Service Management when Update Documet in EyeLevel AI
Use this flowEverything you can automate between EyeLevel AI and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when an existing Ingest document is updated.
Trigger when new Ingest document is created.
Trigger when new Group is created.
Trigger when an existing bucket is updated.
Trigger when new bucket is created.
Action is the task that follows automatically within your EyeLevel AI integrations.
Creates a Bucket.
Update an existing bucket.
Delete an existing bucket.
Creates a Group.
Update an existing group.
Delete an existing group.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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EyeLevel allows you to launch automated chats anywhere you advertise, including from your website, QR codes, paid social, paid search, email marketing, and more. Live chat with your customers using SMS text, Slack, or Microsoft Teams.
Learn moreInvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSign up for a free viaSocket account, then authorize both your EyeLevel AI and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between EyeLevel AI and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where EyeLevel AI triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in EyeLevel AI. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between EyeLevel AI and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire EyeLevel AI and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.